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FAQ
As a UPI member, you don’t pay for individual courses. Instead, you take up to 24 courses, all in one bundle.
To ensure your UPI Study courses transfer to your university, check two things:
1) Is your university listed? If it's one of the 1,500 universities listed with NCCRS, you're all set. OR
2) Check your university's credit policy. If it says they accept credits from "accredited" universities, you're good to go!
As long as you meet one of these criteria, your courses should transfer without a hitch.
Yes, that is what differentiates UPI. With each student their advisor will guide them on how to move forward.
UPI Study will cover the expenses associated with issuing and dispatching your transcripts, be it from UPI & NCCRS, Aspire College, Excelsior's OneTranscript service, or ATHE.
Yes, there is! Though our success rate has been almost a 100% but we do know rare cases do happen. Here is our policy:
REFUND POLICY
Refunds for Bundles Over $1,200
You may request a refund if you meet the following conditions:
- Credits Not Accepted: Proof must be provided that your course credits were not accepted by the institution. or
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Insufficient Savings: Proof must be provided that your investment in the bundle did not result in sufficient cost savings.
Required Documentation:
To qualify for a refund, you must provide:
- Official communication from your institution rejecting the credits.
- Tuition receipts and living expense documentation proving insufficient savings.
- Screenshot or Email Confirmation that all of your courses have a 100% completion rate on your study dashboard and were submitted for evaluation to your university.
UPI Study’s Right to Offer Alternative Solutions:
Before issuing a refund, UPI Study reserves the right to:
- Recommend alternative courses or services from partnered platforms to fulfill your goals.
- Require you to complete recommended courses before becoming eligible for a refund.
Failure Clause: If you fail the recommended courses, UPI Study is not liable for the refund, and the responsibility lies with the student.
No Refunds for Individual Courses or Subscriptions
Refunds are not available for:
- Individual courses purchased.
- Subscription-based services.
Student Responsibility:
- It is solely your responsibility to verify that credits will be accepted by your institution before enrolling in any individual course or subscription.
- No exceptions will be made for failure to transfer credits.
For more details and to read more on refund policy and exemptions, continue in section 5 of our terms and conditions which all students agree to when they create an account: www.upistudy.com/pages/terms
There are no additional fees for material, textbooks or eBooks. Everything is included as part of your membership.
With UPI, you determine your own level of time commitment. You can move through course work quickly or slow down your pace.
YES!! Consider us your family abroad. We have a strong community, we will make sure to support you in anyway we can. There is a reason why we have waitlist of students from 30+ countries - it is because of our promising customer experience.
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Credit Transfer Process & Accreditation
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The American Council on Education (ACE) has recommended UPI Study courses for college credits to its cooperating universities. ACE is a trusted organization that collaborates with over 2,800 U.S. colleges and the Department of Education of the United States, which allows our students to earn transferable college credits.
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NCCRS, a government-recognized body working with 1,500 U.S. universities, has recommended UPI Study's 68 courses for college credits, allowing our students to earn college credits in these universities.
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Excelsior University, a regionally accredited institution, will recognize UPI's transcript of NCCRS & ACE recommended courses and can issue a OneTranscript to present to universities or employers.
Note:
Any student who is not or has not been a degree seeking student with Excelsior University can utilize the Excelsior OneTranscript service. Individuals looking to utilize the Excelsior's OneTranscript service should reach out to the institution or agency they are intending on applying to in order to confirm use of this transcript is appropriate and will be accepted.
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UPI Study is accredited in Canada that will offer a dual transcript of your diploma to facilitate college credit transfers.
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UPI collaborates with Ofqual through ATHE, similar to our work with NCCRS, to provide pathways to universities in the UK and Ireland.
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Aspire College is accredited in Canada that will offer a dual transcript of your diploma to facilitate college credit transfers in Canada/Uk/Australia.